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Ticket Creation Reasons

By
FirXD
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In 

Table of contents

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Tickets are used in RoSCO to report various infractions, request clarifications, and more. Below, community members can find the acceptable and unacceptable reasons to create a ticket.

Acceptable Reasons

Reason Notes
Abuse of the warning, kick, or ban systems  
Advertising in-game Store Intern+
Alternate account of a blacklisted or permanently banned player  
Announcement abuse  
Bypassing or attempting to bypass  
Claiming a rank after a blacklist/permanent ban appeal is accepted  
Claiming a rank while blacklisted  
Claiming an HR rank after resigning or being reformed  
Clarification regarding a rule that can only be answered by a Senior Administration member  
Cuff abuse  
Dancing or standing on elevated surfaces Store Intern+
Discrimination  
Encouragement of suicide or self-harm  
Exploiting, hacking, or glitching  
Force verification  
Gossiping  
Homophobia  
HR reports  
Inappropriate avatar or username  
Inappropriate roleplay or behavior  
Issues with redeeming points or point issues  
Joking about serious topics  
Lack of grammar High Ranks
Leaking chats or confidential information  
Major death threats  
Outdated information on an official RoSCO source  
Playing inappropriate or loud audios  
Playing with ranking sticks or misusing them  
Racism  
Raiding  
Rank transfers  
Reclaiming a rank using old points after being demoted  
Reclaiming the same rank more than once  
Refusing to wear the correct uniform Store Intern+
Sexism  
Simping for a higher rank  
Trolling or behaving unprofessionally on an alternate account  
Trolling, spamming, capitals abuse, or unprofessionalism Store Intern+
Trolling or unprofessionalism at alliances or non-affiliated establishments Store Intern+
Using :view on an SHR HRs

Unacceptable Reasons

Reason Action
Crowding or refusing to disperse Contact an HR
LRs or MRs hinting for a promotion Contact an HR
Questions that can be answered by HRs (training times, shift times, etc.) Contact an HR
Trolling Guests or Customers Contact an HR
Urgent in-game or group issues Contact an HR
Abuse of admin commands (:to, :bring, etc.) Contact a Board of Directors+
Disrespecting, arguing, or ignoring an HR Contact a Board of Directors+
MRs failing to hide Kronos commands Contact a Board of Directors+
Using :view on an SHR (MRs) Contact a Board of Directors+
Asking for an appeal status Wait for a DM from Kronos or a helper bot
Abusing the group shout Contact an SHR via Direct Messages
Free ranking Contact an SHR via Direct Messages
Hosting an unofficial shift or training session Contact an SHR via Direct Messages